A few quotes from Trip Advisor can help you understand...

"The instructors were attentive, professional, and very safe.  We travel a lot and do hundreds of side excursions a year and this honestly is one of the best we've ever done"

"Our guide was a brilliant teacher and had a great sense of humor.  All of the other guides were super friendly and helpful as well"

"The staff were fantastic!  They talked him through the gearing up and out onto the junior's side of the course.  For whatever reason that day my cousin was not feeling very brave.  The guys who were up there as guides/helpers were awesome.  They just talked to him about baseball, dude stuff, and got him to relax and venture out!  I was so thankful for their patience and the genuine care they took with him."

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